Inn Policies

Check-in time is at 4pm; check-out is at 11am. Prior arrangements must be made for exceptions. 

For a multiple night stay, reservation must be confirmed with an advance deposit of half the total stay's balance. The remainder on the account is due upon arrival and check in. 

For a one-night stay, full payment is due at time of reservation. 

Confirmation letters are mailed upon receipt of deposit payments.  

We are a small inn and do not overbook. If your plans change and you let us know at least 10 days before your scheduled arrival date, we will refund your deposit minus a 10% processing fee. 

During the International Balloon Fiesta and the Holidays a 30-day cancellation period is required. During these peak times, we request payment in full for the entire stay at the time of reservation. Please check dates on confirmation carefully. 

Our rates are based on double occupancy. Our rooms can accommodate two people very comfortably. There is a $25.00 charge for any additional persons staying in the room. 

Accepted methods of payment: MasterCard, Visa, and American Express. 

Smoking is not permitted in any of our buildings, but is allowed on the portals. 

Because of wildlife on site, we cannot accept pets. We will gladly make boarding arrangements with a nearby kennel. 

Room rates and availability are subject to change without prior notice. Please speak to the Inn Manager regarding questions and concerns.