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Inn Policies

Arrival & Departure
We guarantee your room to be ready by 4 pm on the day of your arrival. If you plan to arrive prior to 4 pm, we are happy to store your luggage while you enjoy the property. Checkout is at 11 am.

Rates
Our rates are dependent upon season and availability, and subject to change without notice. Rates are based on double occupancy and a $30 fee will be added per additional adult. Children under the age of 12 are complimentary. Rates do not include taxes and 4% service fee.

Deposits
Reservations must be confirmed with an advance deposit of half the total stay’s balance. Confirmation letters are sent upon receipt of deposit payments.

Accepted methods of payment: MasterCard, Visa, Discover and American Express

Flexible Cancellations
In these uncertain times, we understand that your plans may need to change, and we are committed to being as flexible as possible for you. For your convenience, our flexible cancellation policy is currently in place through February 28, 2021. Deposits are refundable if reservations are cancelled more than 48 hours prior to the check-in date, less a $25 processing fee. If your reservation is cancelled within 48 hours of your check-in date, your deposit will be forfeited. There is no fee for rescheduling your reservation.

Children
Los Poblanos is a family-friendly property. Please keep in mind that Los Poblanos is a working farm with machinery and live animals. Minors must have adult supervision at all times.

Pet Policy
We cannot accept pets because of wildlife on the property. We will gladly recommend boarding arrangements with a nearby kennel.

Smoke-free Property
Los Poblanos is committed to providing our guests with a smoke-free environment. Smoking is permitted in designated areas only.

Photography
Our property guests are welcome to take personal photos during their stay without a photo pass. For information about staged or posed shoots, please click here. While photography is welcomed at the property, we kindly request that it is conducted without disruption to other guests, private events and staff and with the preservation of the historic property in mind.