Culture & Community Event Server Assistant
POSITION SUMMARY
Rooted in History, Planting Seeds for the Future - Los Poblanos is a family-owned and managed business located on a historic farm estate with historically significant architecture, organic farming and a dynamic mix of businesses that support its mission. Hospitality, good design, and sustainability are the threads that tie all the businesses together, including boutique lodging, private events, a field-to-fork restaurant, retail and production of our own branded lavender body products, artisan food products and distilled spirits. While still run by a small, dedicated team of managers and directors, Los Poblanos is well poised to become an internationally recognized brand and destination place.
The C&C Event Support person is responsible for preparing event spaces at La Quinta and maintaining the cleanliness and organization of any event rooms, hallways, storage any service areas. Must routinely help inventory care for banquet supplies such as linens, chairs, tables, china, glassware, flatware, decorations, and equipment. The Event Support person ensures that all elements of a venue are ready before guests arrive. This position involves public and private event execution, set up and breakdown of event space, light assistance with meal service, dishwashing support, communicating effectively with the service team, and other duties as assigned by the Event Supervisor.
Position type: Full or part-time, non-exempt
Duties & Responsibilities:
- Set up, serve and clean up all receptions and all areas of banquet events while maintaining a high level of customer satisfaction from beginning to end.
- Be familiar with all current and upcoming event details. Ensure dining tables, food, beverages, bathrooms, and staff are ready prior to event.
- Responsible for making the event space visually appealing throughout the event.
- Maintain the proper usage and good working order of all equipment – lighting, music, audiovisual, special decorating request, and responsible for the overall sanitation and cleanliness of all work areas.
- Responsible for the setup of the event room per the specification of the BEO, and the reset of the room to its original state after the event is concluded or the following day.
- Transporting tables, chairs and equipment, reporting maintenance issues and providing requested information to management.
- Assemble equipment, podiums and other structures and assisting audio-visual personnel in setting up speaker and monitors, food preparation activities, and service standards.
- Maintain the organization of cleanup, inventory, and storage of supplies and equipment.
- Assist event servers, in some cases help transport food, beverages, decorations and equipment to a different location.
- Flexibility to work AM or PM shift, as needed. Must be available to work weekend and holidays.
- Ability to work long hours, depending on business and scheduled events.
- Able to communicate clearly in and possess a good command of verbal and written English
- Food Handler certification
- Perform opening and closing procedures
- Perform other job-related duties as assigned
Requirements:
- Energy, enthusiasm, excellent customer service, decision making, and problem solving skills are required.
- Completion of Serve Safe
- Must display a professional appearance and attitude.
- Ability to serve, bartend, and wash dishes if necessary.
- Ability to think on your feet and under pressure while maintaining a positive outlook and attention to detail
- Ability to work as part of a small team and independently and use initiative
- Ability to grasp, lift, carry, or otherwise, transport up to 50 lbs. through a crowded room.
- Ability to move or push goods on a hand cart/truck weighing a maximum of 200lbs.
- Knowledge of the appropriate table settings and service ware.
- Must be able sit, stand, bend, squat, reach and walk 8 to 10 hours a day.
- Must be willing and have the ability to work a varied schedule to include evenings, weekends, and holidays.
- Interest in organic farming, agriculture, art and architecture is a plus.
This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.