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Inn Housekeeper - PM shift

Position overview

Rooted in History, Planting Seeds for the Future - Los Poblanos is a family-owned and managed business located on a historic farm estate with historically significant architecture, organic farming and a dynamic mix of businesses that support its mission. Hospitality, good design, and sustainability are the threads that tie all the businesses together, including boutique lodging, private events, a field-to-fork restaurant, retail and production of our own branded lavender body products, artisan food products and distilled spirits. While still run by a small, dedicated team of managers and directors, Los Poblanos is well poised to become an internationally recognized brand and destination place.

Los Poblanos is looking for a professional Housekeeper who harnesses the spirit of hospitality and infuses this sense of pride in maintaining our 45 guestrooms and public areas. 

Position type: Full-time, non-exempt. Evening/night shift.

Duties & Responsibilities

  • Act as an ambassador and representative for the property, the Village of Los Ranchos and Albuquerque
  • Welcome and acknowledge all guests according to company standards, and anticipate and address guests’ service needs
  • Clean bathrooms, bedrooms, living rooms and public spaces. Attention to detail is essential
  • Adhere to cleaning procedures and instructions for use of biodegradable, all natural cleaning products
  • Strip beds and make beds, changing bed linens, which may require lifting bedding weighing a maximum of 50 lbs
  • Replenish amenities, linens, and supplies in guest rooms
  • Sign for room keys, restock cart and carry linen baskets to assigned rooms
  • Notify management and/or maintenance of malfunctioning equipment, supplies needed or damage to floor covering, upholstery, etc
  • Attend all departmental meetings in person in order to enhance communication and gain knowledge of products, service and facility
  • Respond to customer inquiries and comments by providing timely and knowledgeable information
  • Follow all safety guidelines to ensure safety and protection of self, employees and guests
  • Assist with other housekeeping duties as requested by management

Essential Job Functions

  • Greet customers, patrons, or visitors
  • Operate communications equipment or systems
  • Carry linens, towels, toilet items, and cleaning supplies, using wheeled carts
  • Clean facilities or sites; replenish supplies
  • Clean furniture or fixtures
  • Clean equipment or supplies
  • Clean building walls or flooring
  • Move furniture
  • Dispose of trash or waste materials
  • Store items
  • Report maintenance or equipment problems to appropriate personnel
  • Monitor building premises to ensure occupant or visitor safety
  • Provide information to coworkers
  • Inventory materials or equipment

Requirements

  • High School Diploma or equivalent
  • Previous hotel housekeeping experience
  • Friendly, goal-oriented and outgoing with great people skills
  • Excellent oral communication skills and positive interpersonal skills required
  • Appearance must be clean and professional with a cheerful and courteous demeanor at all times
  • Able to work cohesively with co-workers as part of a team
  • Must be able sit, stand, bend, squat, reach and walk 8 to 10 hours a day
  • Able to grasp, lift, carry up to 50 lbs. in short intervals throughout the day
  • Must be willing and have the ability to work a varied schedule to include evenings, weekends and holidays

Preferred

  • Ability to speak Spanish is a plus
  • Interest in sustainability, food and New Mexico culture
  • Interest in organic farming, agriculture, art and architecture is a plus

 This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.

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