Inn Laundry Attendant
Position overview
Rooted in History, Planting Seeds for the Future - Los Poblanos is a family-owned and managed business located on a historic farm estate with historically significant architecture, organic farming and a dynamic mix of businesses that support its mission. Hospitality, good design, and sustainability are the threads that tie all the businesses together, including boutique lodging, private events, a field-to-fork restaurant, retail and production of our own branded lavender body products, artisan food products and distilled spirits. While still run by a small, dedicated team of managers and directors, Los Poblanos is well poised to become an internationally recognized brand and destination place.
The Laundry Attendant is responsible for providing a constant supply of clean linens for the entire inn.
Position type: Full-time, non-exempt
Duties & Responsibilities
- Act as an ambassador and representative for the property, the Village of Los Ranchos and Albuquerque
- Welcome and acknowledge all guests according to company standards and anticipate and address guests service needs
- Guest room laundry to be conducted in a timely manner and to ensures the return of the items no later than the end of the day
- Prior to washing, ready linen by removing foreign objects
- Ensure that finished laundry has no wrinkles, tears or stains - remove unacceptable product to a specified location to ensure only quality product is used in guest rooms
- Any damaged items to be logged for discard
- Maintain laundry area in a clean and orderly manner; check and clean lint traps daily on all equipment
- Maintain housekeeping and customer service standards by ensuring that towels, sheets and linens are cleaned, ironed (if necessary) and stored properly
- Maintain an acceptable pace of work to ensure efficiency and that inventory is maintained for guest needs
- Perform all duties in accordance with emphasis on meeting or exceeding guest expectations
- Perform any other duties as requested by supervisor
Essential Job Functions
- Operate communications equipment or systems
- Inspect garments for defects, damage or stains
- Sort materials or products for processing or storing
- Load articles into washers or dryers
- Start washers, dryers, or extractors, and turn valves or levers to regulate machine processes and the volume of soap, detergent, water, bleach, starch and other additives
- Remove items from washers or dryer machines
- Sort and count articles removed from dryers, and fold, wrap or hang them
- Clean equipment
Requirements
- High School Diploma or equivalent
- Previous hotel housekeeping/laundry experience
- Friendly, goal-oriented and outgoing with great people skills
- Excellent oral communication skills and positive interpersonal skills required
- Able to work cohesively with co-workers as part of a team and independently
- Must be able sit, stand, bend, squat, reach and walk 8 to 10 hours a day
- Must be able to grasp, lift, carry. 40 lbs. in short intervals throughout the day
- Must be willing and have the ability to work a varied schedule to include evenings, weekends and holidays
Preferred:
- Able to speak Spanish is a plus
- Interest in sustainability, food and New Mexico culture.
- Interest in organic farming, agriculture, art and architecture is a plus
This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.