Inn Laundry Attendant

Position overview

Rooted in History, Planting Seeds for the Future - Los Poblanos is a family-owned and managed business located on a historic farm estate with historically significant architecture, organic farming and a dynamic mix of businesses that support its mission. Hospitality, good design, and sustainability are the threads that tie all the businesses together, including boutique lodging, private events, a field-to-fork restaurant, retail and production of our own branded lavender body products, artisan food products and distilled spirits. While still run by a small, dedicated team of managers and directors, Los Poblanos is well poised to become an internationally recognized brand and destination place.

The Laundry Attendant is responsible for providing a constant supply of clean linens for the entire inn.

Position type: Full-time, non-exempt

Duties & Responsibilities

Act as an ambassador and representative for the property, the Village of Los Ranchos and Albuquerque
Welcome and acknowledge all guests according to company standards and anticipate and address guests service needs
Guest room laundry to be conducted in a timely manner and to ensures the return of the items no later than the end of the day
Prior to washing, ready linen by removing foreign objects
Ensure that finished laundry has no wrinkles, tears or stains - remove unacceptable product to a specified location to ensure only quality product is used in guest rooms
Any damaged items to be logged for discard
Maintain laundry area in a clean and orderly manner; check and clean lint traps daily on all equipment
Maintain housekeeping and customer service standards by ensuring that towels, sheets and linens are cleaned, ironed (if necessary) and stored properly
Maintain an acceptable pace of work to ensure efficiency and that inventory is maintained for guest needs
Perform all duties in accordance with emphasis on meeting or exceeding guest expectations
Perform any other duties as requested by supervisor

Essential Job Functions

Operate communications equipment or systems
Inspect garments for defects, damage or stains
Sort materials or products for processing or storing
Load articles into washers or dryers
Start washers, dryers, or extractors, and turn valves or levers to regulate machine processes and the volume of soap, detergent, water, bleach, starch and other additives
Remove items from washers or dryer machines
Sort and count articles removed from dryers, and fold, wrap or hang them
Clean equipment

Requirements

High School Diploma or equivalent
Previous hotel housekeeping/laundry experience
Friendly, goal-oriented and outgoing with great people skills
Excellent oral communication skills and positive interpersonal skills required
Able to work cohesively with co-workers as part of a team and independently
Must be able sit, stand, bend, squat, reach and walk 8 to 10 hours a day
Must be able to grasp, lift, carry. 40 lbs. in short intervals throughout the day
Must be willing and have the ability to work a varied schedule to include evenings, weekends and holidays

Preferred:

Able to speak Spanish is a plus
Interest in sustainability, food and New Mexico culture.
Interest in organic farming, agriculture, art and architecture is a plus

This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.