Public Areas Attendant / Maintenance Technician

position Summary

Rooted in History, Planting Seeds for the Future - Los Poblanos is a family-owned and managed business located on a historic farm estate with historically significant architecture, organic farming and a dynamic mix of businesses that support its mission. Hospitality, good design, and sustainability are the threads that tie all the businesses together, including boutique lodging, private events, a field-to-fork restaurant, retail and production of our own branded lavender body products, artisan food products and distilled spirits. While still run by a small, dedicated team of managers and directors, Los Poblanos is well poised to become an internationally recognized brand and destination place.

Under direct supervision of the Maintenance Manager and Public Areas Supervisor, you will perform the overall custodial functions and cleanliness of Los Poblanos Historical Inn and Organic Farm and related facilities (such as Campo, Spa, Yurt, 4th St. offices, etc.), as well as respond to Emergency and Non-emergency work requests throughout property, including guest rooms in accordance with management directives. Public Areas/Maintenance Tech must promote a positive image of the property and must be friendly, honest, and pleasant. 

Position type: Full-time, non-exempt; Thursdays through Mondays from 3:00 pm until 11:00 pm.

Duties & Responsibilities

  • Greet customers, patrons or visitors
  • Perform manual service or maintenance tasks
  • Read technical information needed to perform maintenance or repairs
  • Clean equipment, parts, or tools to repair or maintain them in good working order
  • Clean facilities or sites
  • Confer with organizational members to accomplish work activities
  • Monitor building premises to ensure occupant or visitor safety
  • Troubleshoot equipment or systems operation problems; test mechanical equipment to ensure proper functioning; locate damage, defects or wear; replace worn, damaged or defective mechanical parts
  • Install electrical components, equipment or systems; repair electrical circuits or wiring
  • Inventory materials or equipment
  • Provide information to coworkers
  • Inventory materials or equipment
  • Clean facilities or sites; replenish supplies
  • Clean furniture or fixtures
  • Clean equipment or supplies
  • Clean building walls or flooring
  • Move furniture
  • Dispose of trash or waste materials
  • Store items

Essential Job Functions

  • Act as an ambassador and representative for the property, the Village of Los Ranchos and Albuquerque
  • Welcome and acknowledge all guests according to company standards and anticipate and address guests’ service needs
  • Respond rapidly to requests for emergency and non-emergency assistance in a professional and hospitable manner
  • Work closely with other department managers to ensure maintenance requests throughout the property are met
  • Complete report work orders such as replacing ceiling tiles, light bulbs, patching vinyl, etc., to maintain the inn and keep the product quality standard
  • Perform preventative maintenance assignments on a scheduled basis (e.g., “room care”)
  • Assist in checking electrical systems such as air conditioning controls, televisions, lighting systems and make minor repairs and/or replacement
  • Assist in checking and making routine repairs and assist on major repairs of all inn equipment including small appliances, kitchen equipment, laundry equipment, boilers, HVAC, hand and power tools and general plumbing systems and fixtures such as pipelines, toilets and sinks, kitchen and laundry equipment
  • Keep maintenance logs and report on daily activities
  • Respond in a courteous manner to all guest questions, complaints and/or requests to ensure strong guest satisfaction
  • Complete daily, weekly and quarterly cleaning checklists for all public areas
  • Dust and polish furniture, fixtures, thresholds, base boards and window frames
  • Vacuum and spot clean carpeting, upholstery and drapery
  • Cleans ceiling fixtures, through the proper and safe use of a ladder
  • Clean and shine all interior/exterior glass and metal surfaces
  • Empty all materials from trash receptacles; replace trash bags if used; remove trash to dumpster and recycle boxes as required
  • Clean public/employee restrooms and stock with supplies
  • Complete all restocking and cleaning duties by performing opening and closing side work as instructed
  • Responsible for custodial equipment and cleaning of equipment
  • Reports equipment repair requirements to supervisor
  • Attend all departmental meetings in person in order to enhance communication and gain knowledge of products, service and facility
  • Follow all safety guidelines to ensure safety and protection of self, employees and guests
  • Performs additional duties and responsibilities as necessary or assigned


  • Solid understanding of plumbing and electrical systems, carpentry, landscaping and mechanical operations
  • Solid understanding of facilities machines and equipment
  • Housekeeping, Custodial, Deep Cleaning experience
  • Friendly, goal-oriented and outgoing with great people skills
  • Excellent oral communication skills and positive interpersonal skills required
  • Energy, enthusiasm, excellent customer service, decision making, and problem-solving skills
  • Appearance must always be clean and professional with a cheerful and courteous demeanor
  • Ability to think under pressure while maintaining positive outlook and attention to detail
  • Self-motivated and personally driven for excellence in all areas of the job
  • Able to work cohesively with co-workers as part of a team
  • Must be able sit, stand, bend, squat, reach and walk 8 to 10 hours a day
  • Able to lift 50 pounds and being on feet for long periods of time
  • Able to work in extremes of weather and temperatures


  • Ability to speak Spanish is a plus
  • Interest in sustainability, food and New Mexico culture
  • Interest in organic farming, agriculture, art and architecture is a plus

This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time. 

Apply To This Position