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Inn Housekeeper

Position Summary & Overview

Set among 25 acres of lavender fields, enormous cottonwood trees and lush formal gardens, Los Poblanos is one of the most magnificent historic properties in the Southwest. Each of our lines of business place customer experience on the forefront of our mission in preservation and sustainability. We are dedicated to offering our guests the finest hospitality experience where we strive to consistently exceed expectations.

Los Poblanos is looking for a professional Housekeeper who harnesses the spirit of hospitality and infuses this sense of pride in maintaining our 50 guestrooms and public areas. 

Position Type: Part-time, non-exempt

Duties & Responsibilities

  • Act as an ambassador and representative for the property, the Village of Los Ranchos, and Albuquerque
  • Welcome and acknowledge all guests according to company standards, and anticipate and address guests’ service needs
  • Clean bathrooms, bedrooms, living rooms and public spaces. Attention to detail is essential
  • Adhere to cleaning procedures and instructions for use of biodegradable, all natural cleaning products
  • Strip beds and make beds, changing bed linens, which may require lifting bedding weighing a maximum of 50 lbs
  • Replenish amenities, linens, and supplies in guest rooms
  • Sign for room keys, restock cart and carry linen baskets to assigned rooms
  • Notify management and/or maintenance of malfunctioning equipment, supplies needed or damage to floor covering, upholstery, etc
  • Attend all departmental meetings in person in order to enhance communication and gain knowledge of products, service and facility
  • Respond to customer inquiries and comments by providing timely and knowledgeable information
  • Follow all safety guidelines to ensure safety and protection of self, employees and guests
  • Assist with other housekeeping duties as requested by management

Essential Job Functions

  • Greet customers, patrons, or visitors
  • Operate communications equipment or systems
  • Carry linens, towels, toilet items, and cleaning supplies, using wheeled carts
  • Clean facilities or sites. Replenish supplies
  • Clean furniture or fixtures
  • Clean equipment or supplies
  • Clean building walls or flooring
  • Move furniture
  • Dispose of trash or waste materials
  • Store items
  • Report maintenance or equipment problems to appropriate personnel
  • Monitor building premises to ensure occupant or visitor safety
  • Provide information to coworkers
  • Inventory materials or equipment

Requirements

  • High School Diploma or equivalent
  • Previous hotel housekeeping experience
  • Friendly, goal-oriented and outgoing with great people skills
  • Excellent oral communication skills and positive interpersonal skills required
  • Appearance must be clean and professional with a cheerful and courteous demeanor at all times
  • Able to work cohesively with co-workers as part of a team
  • Must be able sit, stand, bend, squat, reach and walk 8 to 10 hours a day
  • Able to grasp, lift, carry up to 50 lbs. in short intervals throughout the day
  • Must be willing and have the ability to work a varied schedule to include evenings, weekends, and holidays

Preferred

  • Ability to speak Spanish is a plus
  • Interest in sustainability, food and New Mexico culture
  • Interest in organic farming, agriculture, art and architecture is a plus

 This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.

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